Who is Kaco New Energy?

KACO new energy has been a pioneer in inverter technology since 1998. The German manufacturer offers inverters and system technology for solar power systems as well as solutions for battery storage and energy management for large consumers.

Can Kaco New energy charge a fixed-rate service fee?

In the case of a justified warranty claim for a device within the European Union where, at the decision of KACO new energy, the device is removed from the system and sent to a service plant of KACO new energy or a certified partner of KACO new energy, the professional installer may request a fixed-rate service fee.

Do Kaco New energy technicians provide on-site service?

When KACO new energy technicians provide on-site service, the customer at his own expense must ensure full, free and secure access to the devices. If required, the customer must also make any necessary resources (instruments / access equipment etc.) available and these must comply with the governing applicable health and safety regulations.

What happens if a KACO energy device fails?

KACO new energy devices and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, the customer is entitled: to a refund for the unused portion, or to compensation for its reduced value.

How much did Kaco New Energy make in FY 2021?

Essnad Building, 4th. Floor Arrar St-Wadi Saqra KACO new energy €48.17 m in annual revenue in FY 2021. See insights on KACO new energy including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft.

Does Kaco New Energy have a warranty?

KACO new energy states explicitly that a condition precedent to this warranty applying to a device, is that KACO new energy no longer has any outstanding claims against the customer. All claims arising from, or, in connection with this warranty are subject to German law.